At McCormick Place, we offer a full array of services and amenities to ensure your attendees a satisfying and welcoming visit. We offer much more than food and internet services. From ATMs to shoeshines, we make every attempt to accommodate visitors and attendees. The following information provides a general overview of what is available.

In addition, our Guest Services Brochure will provide a reference map of service locations.

• ATM Machines
  Cash machines are available in each building: South Level 2.5 in the Convenience Center; North Level 2, near McDonalds; West Level 1 near the Transportation Center and Lakeside Level 2, near the Arie Crown Theater box office. All cash machines accept American Express, VISA, Master Card, Cirrus and Plus.


• Bicycles
  Bike racks are located at Gate 3 of the South Building (on Martin Luther King Drive), at Gate 40 of the West Building (on Indiana Avenue), at Gate 38 of Lakeside Center and on the walkway beside the sky bridge connecting the South Building and Lakeside Center (East Building). Bicycle racks are provided to accommodate our visitors. McCormick Place is not responsible for bikes left unattended.


• Business Center
  McCormick Place is proud to offer the convenience of providing the services of FedEx Kinko's to our guests.

FedEx Kinko's provides a worldwide network of digitally connected locations. An extensive variety of superior document services are designed to make you more productive. Services include:


Full-service digital color and black and white copying and printing of on-site badges, fliers and other materials. Computer rentals and laptop docking stations. Document finishing services such as binding, collating, cutting, folding or stapling. Presentation services that include production of high-quality mounted boards, posters, banners and bound presentations. FedEx Express® U.S. Package Services FedEx Ground®


For more information about these convention services as well as to place business orders, go towww.fedex.com/us/officeprint/conventions/locations/Chicago.html



FedEx Kinko's is located on level 2.5 of the Grand Concourse in the South Building. It is open Monday Through Friday, 8:30 AM until 5:00 PM. Satellite stores are also located on Level 2 in the North Building, Level 2 in the West Building and Level 2 in Lakeside Center. These are open based on event activity in the facility.

• Coat Check
  For your convenience, coat check service is provided for most shows and is located according to the specific event schedule. Permanent coat checks areas are located at Gate 4 in the South Building and at the Transportation Center in the West Building.


• Disability Services
  We have made every effort to accommodate people with disabilities. Throughout the complex, you will find entrances, elevators, restrooms and services that offer the accessibility that is required. Accessible parking is available in Lot A for events in South, North or West Buildings and in Lot C for events at Lakeside Center. McCormick Place also offers onsite rentals of mobility scooters, wheelchairs, PowerChairs and oxygen equipment through its preferred mobility service partner, Scootaround Inc. Mobility equipment can be reserved in advance and will be waiting at McCormick Place during your event or can be delivered to their Chicago area hotel. Daily and weekly rates are available with operators on call 24/7 at 888-441-7575 or by visiting their website atwww.scootaround.com/rentals/m/mccormickplace. For further information about setting up an onsite equipment pool, please review the information at Scootaround Mobility Solutions.


• First Aid
  McCormick Place provides wheelchair-accessible first aid stations in each building. They are operated and staffed by licensed medical professionals. Stations are fully-equipped and include automated external defibrillators (AEDs) to respond to life-threatening occurrences.
  Lakeside Center - Level 1 nearby the Arie Crown Theater Dressing Room Entrance
  South and North Buildings - Level 2.5 of the Grand Concourse nearby the FedEx Kinko
  West Building - Level 1 nearby the Transportation Center
There are First Aid areas located in each building:

• Hours of operation and location are based on event activity in the facility.


• Gift Shop
  We maintain three gift shops featuring a fine line of Chicago sports apparel and souvenirs, Illinois lottery tickets and an extensive line of sundries ranging from film or disposable cameras to post cards and over the counter medications.

  The main Gift Shop is located on Level 2.5 of the Grand Concourse. Standard hours of operation are Monday through Friday, 8:30 AM until 5:00 PM. Satellite shops are located on Level 2 of the North Building, Level 2 of the West Building and on Level 2 of the Lakeside Center. These shops are open based on event activity in the facility.

• Information Desks
  The Information Desks at McCormick Place are the checkpoints for information about events in the facility and available McCormick Place services. Desks are located in the South Building, Level 1. West Building on Levels 1 and 3 and in Lakeside Center on Level 3.


• Infant Nursing Area 
  The First Aid Office located on Level 2.5 of the Grand Concourse in the South Building and on Level 1 in the West Building is setup to provide a private area for infant nursing.


• Internet 
  McCormick Place is pleased to offer Internet and networking services to event organizers and their exhibitors.
  WIFI is available in facility restaurants at a competitive price.


• Relaxation Stations
  Offering upper-body massage, visitors can take a few minutes to unwind from their hectic schedules during events. Sessions run between 10 and 30 minutes. Permanent stations are located in the Grand Concourse on Level 2.5 and in Lakeside on Level 2.


• Shoe Shine Service
  A permanent service area is located on Level 2.5 in the Grand Concourse. Satellite locations are set up based on event activity and public space availability. Both drop-off and as-you-wait service is available.


• U.S. Mailbox and Postage
  Postage stamps can be purchased in all Business Centers. Mailboxes are located near the Business Centers in the South and West Buildings.


• Visitor Information Center 
  Information brochure displays from the Chicago Convention and Tourism Bureau are available in the South Building, Level 1 at Gate 4 and on Level 2.5 near the Business Center, in the North Building, Level 2 near the Gift Shop, in the West Building, Level 1 at the Transportation Center and in Lakeside Center on Level 2.


• 24-Hour Convenience Center 
  Located on the 2.5 Level of the Grand Concourse and on Level 2 of the Central Concourse, these Centers provide vending machines for the following services:

  Lap Top Hookups Hi-Speed Workstations Self-Service photocopier Laser Printer Self-Service FAX

  Internet Access U. S. Stamps ATM Prepaid Phone Cards

• English

Meetings / Tradeshows / Conferences -