In school, you hated the mean teachers and loved the nice teachers. Your grades were better with the nice teachers, too, right? Increase productivity by being the nice teacher.
There’s more to this position than sweet hair and a sharp suit. It’s a serious managerial position with a lot of responsibility. Get the skills…then get the suit.
Mistakes and failures happen to all businesses from time to time. It’s not about whether you make mistakes, it’s all about how you respond and recover.
