Colleen Kettenhofen - Time tested sure-fire strategies for motivating your employees and managing people. Discover how to effectively deliver bad news when things go wrong or in the face of change. Field-proven strategies for dealing with difficult employees and managing people. New! 6 secrets for managing friends and former colleagues. How to conduct more powerful performance reviews when managing people. Delegating for better results. Managing and motivating the four generations. 4 types of leadership styles...recognize your "leadership style" and how it can help, or hurt, in managing people.